●ソーシャルソフトウェアとグループウェアの違い

少し古い記事ですがソーシャルソフトウェアとグループウェアの利用され方の違いに関する米国の記事です。

Are You Ready for Social Software?

Social Software: Bottom-up
Social software is likely to come to mean the opposite of what groupware and other project- or organization-oriented collaboration tools were intended to be. Social software is based on supporting the desire of individuals to affiliate, their desire to be pulled into groups to achieve their personal goals. Contrast that with the groupware approach to things where people are placed into groups defined organizationally or functionally.......

Social software reflects the "juice" that arises from people's personal interactions. It's not about control, it's about co-evolution: people in personal contact, interacting towards their own ends, influencing each other.